Our courier delivers between 9am to 5pm

96% of our orders are received the next day when ordered between Monday-Thursday

Our delivery charge for the UK mainland is £4.95 for orders up to 20kg
For orders over 20kg please contact us for a quote.

Special order items take between 7-10 working days.

For Southern Ireland the postage charge is £9.95 for up to 20kg

We do not post abroad.

If the product you are looking for in not on the site please contact us on  08443 579337 or email sales@northolm.co.uk and we will do our very best to source it for you.

Although PayPal is available to use we recommend Sage Pay.

The reason being all transaction information passed between merchant sites and Sage Pay's systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to Sage Pay's servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Also most importantly it allows us to keep our prices as competitive as possible.

Any damaged/incorrect items received must be reported within 48 hours of receipt. We will then replace them or refund the account once we have received them item/s in question.

If you have ordered incorrectly or wish to send back the order you must do so within 15 days. We will refund you for the cost of the item/s within 2-3 working days.

All items must be returned to us must be unopened.